Sometimes a business ends up listed on OpenList247 before its owner has created an account — often added by a customer, a review, or pulled in from public records. If that's your business, you can claim it to take control of the listing rather than starting over from scratch.
To claim a business, search for it from the Claim a Business page, select your listing, and submit a short claim form with your name, role at the business, and optional supporting documents. Our team reviews each claim manually to confirm it's legitimate before handing over ownership.
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Claiming is almost always faster than creating a new listing, and it preserves any reviews or activity the listing has already accumulated — something you'd lose entirely if you created a duplicate profile instead of claiming the existing one.
If you're not the original owner but manage the business day to day — a store manager, for example — you can usually still claim it, provided you can demonstrate your role and access to make decisions on the business's behalf. Our team will ask for enough detail to be confident before approving.
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Once your claim is approved, you'll be able to edit every detail of the listing, respond to reviews, post offers, and access your business dashboard just like any other verified owner — nothing about the listing's history or existing reviews is lost in the process.
If there's ever a dispute over who should control a listing — for example, if a former employee created it — reach out to our support team directly. We investigate these cases individually rather than automatically approving the first claim submitted.
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If you're not sure whether your business is already listed, search for it by name on OpenList247 before creating a new listing from scratch — claiming an existing profile is almost always the better option when one already exists.