How Can We Help?

Go to your account profile settings and update your email. You may be asked to verify the new address before the change takes effect.

Contact us through the Contact page and request account deletion. We'll confirm your identity and process the request in line with our data retention policy.

Yes — passwords are hashed, not stored in plain text, and we never sell personal data. See our Privacy Policy and NDPR Compliance page for full detail.

We currently support manual bank transfer for wallet top-ups and subscription payments. Upload your payment receipt and our team confirms it, usually within a few hours.

Your wallet holds a balance you top up via bank transfer. That balance is then used instantly to pay for subscriptions or ad campaigns, without needing separate approval for each purchase.

Go to Pricing or your business dashboard's subscription section, choose a plan, and confirm — the cost is deducted from your wallet balance immediately if you have sufficient funds.

Log in (or create an account), then click "List Your Business." Fill in your category, location, contact details and description, and submit it for review — most listings are approved within 24-48 hours.

From your business dashboard, go to "Edit Details" to update your description, contact information, hours, photos and more at any time.

Open the review from your business dashboard's Reviews section and click "Reply." Your response appears publicly underneath the review on your profile.

From your business dashboard, go to the Gallery section and upload photos of your business, products or work. Listings with photos generally get more engagement.

Use the search bar on the homepage or the Search page. You can search by business name, category, or location, and combine filters to narrow results down.

Visit the business's profile page and scroll to the Reviews section. You'll need to be logged in. Pick a star rating, write your feedback, and submit — it will appear once it passes moderation.

Click the heart icon on any business card or on the business profile page. You can view everything you've saved from your account dashboard under "Saved Businesses."

Use the "Report a Business" or "Report Content" links in the footer, or the report option directly on the listing/review. Reports go to our moderation team for review.

Click "Log In" in the top menu, then "Register." Fill in your name, email and a password, and you're set — no credit card or business details required to get started.

On the login page, click "Forgot password?" and enter your email. You'll receive a link to set a new password. If you don't see the email within a few minutes, check your spam folder.

There isn't a separate signup — every account starts the same way. You become a "business owner" the moment you list your first business, while still being able to search, review and favorite businesses as a customer from the same account.

From your business dashboard, go to "Get Verified" and submit the requested documentation. Our team manually reviews it and applies the badge once confirmed.

It confirms our team has checked that the business is genuinely operating as described. It's not a quality guarantee — reviews are the best signal for that — but it does confirm legitimacy.

Most verification requests are reviewed within a few business days. You'll be notified as soon as a decision is made, with a reason if it's not approved.